December 24, 2008

RT: Year One

In September I completed my first anniversary of working diligently at ResponseTek (RT), an employer of mine. As a principal developer of the flagship Customer Experience Management (CEM) product and visionary founder of the Council of Office Lunches (COOL), I was given great responsibility and many learning opportunities at the organization. While helping ResponseTek grow as an organization, I also grew as an individual (includes net gain of 15 pounds over the year).

“You won't realize the distance you've walked until you take a look around and realize how far you've been.” - Anonymous

Some of the highlights during my time there:

  • Good times with my friends and collegues at various events and gatherings, COOL and otherwise
“To become truly great, one has to stand with people, not above them.” - Charles de Montesquieu


  • A grand slam of feature packed quarterly releases (Fall, Winter, Spring, Summer)
“You will achieve grand dream, a day at a time, so set goals for each day / not long and difficult projects, but chores that will take you, step by step, toward your rainbow. Write them down, if you must, but limit your list so that you won't have to drag today's undone matters into tomorrow. Remember that you cannot build your pyramid in twenty-four hours. Be patient. Never allow your day to become so cluttered that you neglect your most important goal / to do the best you can, enjoy this day, and rest satisfied with what you have accomplished.” - Og Mandino

  • Introduced valuable documentation practices into the organization
“Aspire rather to be a hero than merely appear one.” - Baltasar Gracian