October 03, 2007

Canteen Angst

In the 8th floor of the Hebbal office of Satyam Computer Services Ltd lies the canteen. Affording stunning vistas of Bangalore, much time is spent on this floor by employees. In particular the view of Hebbal Kere (lake) is fantastic. During the course of my 8 month stay at this office, the lake was systematically drained until it was converted into a puddle. Hundreds of workers were then sent out to clear the lake bed of all the rubbish that had been deposited throughout the ages. Once the trash was removed the lake was to be refilled with clean water, allowing it to regain its original luster.


Apart from enjoying the view, a host of other activities take place here - playing table tennis or carrom, listening to Kannada songs on the radio, watching live cricket matches on television (or old games which India won), socializing with colleagues, and the most dreaded of all - eating the food provided by the caterers. A consistently putrid combination of rice, spice, and assorted gravies is offered to the masses who line up with trays in hand for their daily subsistence. The portions are great in size, but minimal in taste. More enterprising associates try to escape this facility in search of tastier dishes, but do so in vain. Encircled in barb wire fencing and high walls, the office is situated in a secluded business park. A shortcut to Hebbal village through military dairy testing facilities has also been blocked by the authorities. The sole remaining option is a hospital cafeteria located within the same complex. This is not a very palatable option either, although its business has boomed due to the influx of Satyam canteen refugees.

Taking a keen interest in the culinary welfare of my colleagues, I arrived at work earlier than usual one morning so I could attend a food meeting held by the building's corporate services staff at 10 am. They explained that the food was carted in during the morning from outside caterers as government bylaws prevented them from cooking fresh food anywhere but on the ground floor. The point that was driven home to attendees of the meeting was that although the quantity of food provided could be changed, the quality could not. One person mentioned that the food was "C/O the Dustbin" to much applause and synchronized head nodding. Another complained that the canteen teaman had laughed at him when he had pointed out severe deficiencies in the tea making process and had told him that he expected an improved product the next time. He was assured by the corporate services staff that next time there would be no such outburst of laughter.